Unfortunately, the purchase of gift vouchers is not currently possible.

You can cancel your order without any hassle, by making use of your legal right of withdrawal. Typically for this an e-mail to our customer support will do or you could fill in the legally prescribed Withdrawal form and send it to us by e-mail or fax it to us.
A return back to sender without accepting the shipment from your side will not be accepted as a cancellation.  In these cases, any additional costs incurred will be fully charged to you. You can find more information on legal cancellation rights under Terms & Conditions. 

Pls click on the "Contact" button at the very top to get in touch with us.
By using the contact request form, you can pose your questions to our Service Team. We always endeavour to answer your queries as quickly as possible.

Your name or address can be easily changed by selecting ?My account?.

Do you have a coupon code for our online store and would like to redeem it? Just place your desired article(s) in the basket. In the basket you?ll find the option ?Redeem coupon?. Then you can enter your coupon code and redeem it. The total amount will then be updated.

• Keeping your personal data safe is very close to our hearts. Understandably, we have to maintain the strict regulations of the German Federal Data Protection Law (BDSG), the German Telemedia Act (TMG) and other regulations concerning data protection. Here you can find out about data protection.
  We put a lot of emphasis on providing the utmost security for your personal data and employing the most up-to-date standard of SSL technology to all areas, be that protecting your personal data, or how the payment goes, with it your order with us takes places more safely.
  Your trust means a lot to us. We at amstaff.de know that it is not always about the latest styles but rather also knowing that your personal data is in good hands.

If you have ordered something by mistake, we recommend that you contact us as quickly as possible, please.
Customer support, E-mail: shop@amstaffwear.de
Customer support, Tel: +49-30-32592914
We always endeavour to ship things as quickly as possible. But that also means, that you are not left with much time to cancel your order. When your request has been accepted by us, note that we sadly can?t carry out any changes (shipping address, size, colour etc.) anymore. We do everything that we can to be as fast and helpful as possible for you.

On amstaff.de there is no minimum spending amount that you have to reach.

Please verify if you have provided the correct e-mail address and password. If you have forgotten your password, you can apply for a new password here.

Normally, all the products that you see on amstaff.de are in stock. But seeing as no one is perfect, it can happen sometimes in rare circumstances, that the last of the items in your selected size may be damaged or dirty. So, of course, we change our plans as we wouldn?t want to ship out the item to you in that state.
During sales campaigns or just before the start of the weekend, it may occur that several costumers are trying to order the same product simultaneously, which can often lead to it going out of stock.
We?ll also inform you of this by e-mail, or if you have ordered several items and also on the receipt for the shipped goods. For organisational reasons, in these rare circumstances it is also not possible for us to send on the missing items later. Previously paid for items will of course be reimbursed immediately.

Of course you can just send your goods back without a shipping document. However, we would be thankful if you could provide the following information on a sheet of paper to make the processing of your return easier for us: First name, surname, purchase number, purchase date, phone number, address, product, size and what should happen (exchange or refund). The more we hear from you, the easier and quicker the process will be.

By registering to our online store you can shop more easily and more quickly. Your address details are already entered and you can add further shipping addresses to your customer account. Furthermore, if you have already signed up for our newsletter, you will receive e-mails about the latest trends, styles, sales and special offers. By registering to the online store you will have full control over orders and personal data. The following link will take you directly to registration -> Click

If you are registered to our Online-Shop, you can login by using the "Sign In" Button at the top. By doing this you can see your personal details and shipping status of your order. Furthermore, we will always provide an order confirmation e-mail from us, as well as one when the shipment comes to us and then a shipping confirmation e-mail, as well as another when the goods have left our warehouse. The shipping confirmation will contain a direct link to your shipment progress page. Without registration, a later online access to your order is not possible. However, we will keep you up-to-date with its progress by e-mail.

In our online store you only see the items which we currently have in stock. In rare cases it could happen that some particularly sought-after products, colour variations or sizes can be sold out in a very short time. Just carry on looking, you will definitely find a first class replacement in our range. Or you could try buying the product which is out of stock on our site from an Amstaff Dealer in your area. You can find your nearest Amstaff retailer by using our Storefinder.

In the excitement of signing up to our online shop there is the possibility that you mistyped something.
Have you entered the wrong e-mail address or postcode? Then it is very likely that you did not register correctly, which is why your password will not be forwarded back to you. After registering on amstaff.de, we recommend that you check your entered data for accuracy.
If the ones that you have entered are correct and you subsequently receive no new password it could be because of a technical error. In this situation please contact our Customer Support.