Terms of service
General Terms and Conditions (GTC)
Our postal address:
Amstaff Wear GmbH
General Manager: Aldo Cataldi
Tax Number: 029 / 533 / 01099
Tax-Id Number.: DE248476083
Commercial Registry:HRB 101746 B 1
Ordering and Service Hotline: +49(0)30 - 325 92 914
Service-Fax: +49(0)30- 325 92 913
1) The following terms and conditions shall apply exclusively for all performance and deliveries, including all contracts between Amstaff Wear GmbH and the customer. Dissenting terms of the customer will not be accepted by Amstaff Wear GmbH if not expressly agreed on them in a written declaration.
2) We reserve the right to modify or complement the GTC at any time. The party to the contract has the right to voice discontent with the changes. If the party to the contract does not voice discontent in a written form within four weeks after having been informed about the alteration, the modified GTC are considered valid. We will inform the party to the contract in a written form or per e-mail about this cohesion at the beginning of the particular period.
3) The exposition of the products forms a not binding offer without engagement.
4) The order of the party to the contract in any form is a binding offer for a purchase contract to come into operation that can be accepted by us within two weeks.
5) All rights on illustrations, drawings, layout, calculations and other documents are reserved. This also includes written documents which are marked as „confidential“ (German „vertraulich“). The customer needs our written permission in order to distribute these kinds of documents to a third party.
§ 2 Conclusion and Rescission of the Contract
You can order from us per postal letter, e-mail or online shop. In any case we need Your phone number a valid e-mail address in order to be able to contact You in case we should have any questions.
In case of mistakes concerning grammar, print, database or calculation on the website, the Amstaff Wear GmbH has the right to withdraw from the contract. The exposition of the products does not implement a binding offer, but only serves as an online catalogue. By clicking the button „Bestellung senden“ a binding order of the articles in the shopping cart is being emitted. The order confirmation together with the acceptance of the order follow immediately after activation oft he order per automatically erected e-mail. Through the confirmation by this e-mail the purchase contract has come into existence.
With the issue of the order the buyer declares being contractually capable and accordingly is at least at the age of 18.
In case the Amstaff Wear GmbH should not be able to accept the offer, the customer will receive this decision in an electronic form.
Should the Amstaff Wear GmbH not be supplied according to valid contracts, the Amstaff Wear GmbH also reserves the right to retreat from the contract. In this case the issuer of the order will be informed immediately that a particular product is not available. The payment for goods will be compensated immediately.
Complaints can only be accepted regarding production mistakes and within the legally determined period of time.
We save the text of the contract and will send You the order details.
§2 Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Amstaff Wear GmbH, Grossbeerenstrasse 169-171, 12277 Berlin, Tel.: +49-(0)30-32592914, Fax: +49-(0)30-32592913, Email: email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of Disclaimer
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
Amstaff Wear GmbH
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
§ 3 Shipment
If not otherwise consented the shipment will be carried out from the warehouse to the delivery address, specified by the buyer. The delivery will be provided within 1-3 working days after receiving payment or after the order placement in case of order by cash on delivery.
§ 4 Maturity and Payment, Delay
The maturity of the order value falls due immediately. The customer has the options of paying by cash on delivery or advance payment. In case the Amstaff Wear GmbH has suffered sufficient damage due to payment delay, we keep he right to assert the additional costs.
The payment can be done by cash on delivery or prepayment.
Cash on delivery woks as follows:
You keep the cash prepared and pay at Your front door o rat the nearest postal office. The freight costs account for 9,50 € / 5,- € shipment and 4,50 € cash on delivery charge (incl. 2,- € delivery charge by the Deutsche Post).
Prepayment works as follows:
You order online as usually. Attached to the confirmation e-mail You will find our banking data. As soon as the money has arrived to our bank account we will send the ordered goods to You.
The total freight costs account for 5,- € in this case.
If the order value is above 50,- € the shipment charge is not applicable.
Important: Please point out the number of the corresponding invoice and Your name as reason for payment in order for us to be able to allocate the payment to the particular order.
If the package was not accepted by the customer, although no warranty case or revocation is existent, we keep the right to add 10%, but at least 12 €, to the freight charge. Confirmation of the higher (Amstaff Wear GmbH) or lower (customer) reserved. A repeated shipping of denied or returned goods is not possible.
Shipping to other countries (order value has to be above 50 €) must be paid in beforehand (prepayment)!
§ 5 Offset and Retention
The customer has the right to set off only in case of having legally performed his counterclaim or if it has been accepted by the Amstaff Wear GmbH. Furthermore the customer has the retention right only if his counterclaim is based on the same subject to the contract.
§ 6 Title Retention
The Amstaff Wear GmbH reserves the property rights on the delivered goods until the final installment has been paid.
§ 7 Warranty for Defects
In case of a defect of the product caused by the Amstaff Wear GmbH the customer has the options of the improvement of the delivered product or the delivery of a new product. If the Amstaff Wear GmbH is not able to offer improvement or reshipment of a new product in an appropriate period of time due to the lack of commensurability or other reasons, for which the Amstaff Wear GmbH is responsible, the buyer has the right to retreat from the contract after having made his choice. The issuer of the order has no further rights if not specified below otherwise. The Amstaff Wear GmbH does not adhere for damages to other subjects than the delivered product; especially the Amstaff Wear GmbH does not adhere for damages caused to the expected earnings and other assets of the buyer. As far as the adherence of the Amstaff Wear GmbH is excluded or limited, this also applies for the personal adherence of employees, agents and involved helpers. The preceding adherence limitation does not apply for damages caused on purpose or gross negligence or if a person has been damaged. Also the rights of §§ 1, 4 Produkthaftungsgesetz, rights occurring due to the missing of a wrong product specification and damages due to the non-performance according §§ 463, 480 Abs. 2 BGB are not excluded by the preceding quotation.
You receive only top quality products from our company. Please pay attention to the directions regarding product care. Damages to the product caused by wrong care cannot be covered.
§ 8 Data Protection
Your personal data will be collected, used and treated according to the demanding directives of the German data protection law.
Your personal data will only be used in purpose of contract arrangement. Further usage for marketing or advertisement purposes requires explicit consent. The personal data required for availability of our offers (user data) will initially be used only for contract arrangement. Such data are those necessary for Your identification as user, time period and extent of use and the particular services accessed. Such data will be further used for marketing research, improvement of particular services and creating of pseudonymous user profiles. You have the right to voice discontent and deny this kind of usage of Your user data.
§ 9 Applicable Law
If You should not have a determined court of jurisdiction within Germany or have moved abroad after the contract has come into conclusion or in case Your address is unknown when the plaint is being issued, the court of jurisdiction for any kind of disputes is Berlin. For every conclusion of a contract solely the German law is applicable, to the exclusion of theUnited Nations Convention on Contracts for the International Sale of Goods.
§312e BGB with exception of the clause about the admission oft he GTC is being excluded.
In case You should have any further questions please refer to shop[at]amstaffwear.de